Rent and Money Matters
Muir Group residents pay us a
weekly affordable rent for the period
of their tenancy, in exchange for a home and a housing and maintenance service.
Residents on a lower income, including residents who are working, may be entitled to
Housing Benefit.
Their rent, or part of it, may be paid for them by their local authority. Our income management officers can provide advice and assess any possible entitlement to housing benefit.
Six ways to pay your rent
Residents can make payments into their rent account by a variety of methods including:
-
Over the counter at all post offices with a payment card which
you can request from us
-
Over the counter at certain banks with a payment book which
you can request from us
-
Over the counter at any store with a Payzone facility using a payment card which
you can request from us
-
Over the phone by debit or credit card by contacting your
area office
-
Standing order.
-
Direct Debit (from September 2008)
Advice & Information
Muir Group has a specialist income management team to deal with all rent and benefit issues and advice.
If you have any concerns, queries or questions then don't hesitate to contact your
Income Management Officer
from this team.
The
Paying Your Rent factsheet gives information
about the ways to pay your rent and what to do if you fall behind with your rent
payments.
Paying Your Rent
PDF 686kb
