Rent and Money Matters
Muir Group residents pay us a
weekly affordable rent for the period
of their tenancy, in exchange for a home and a housing and maintenance service.
Residents on a lower income, including residents who are working, may be entitled to
Housing Benefit.
Their rent, or part of it, may be paid for them by their local authority. Our income management officers can provide advice and assess any possible entitlement to housing benefit.
Six ways to pay your rent
Residents can make payments into their rent account by a variety of methods including:
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Over the counter at all post offices with a rent payment card (by cash, cheque or debit card).
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Over the counter at any store with a PayPoint facility using a rent payment card (for cash payments).
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Over the telephone by debit or credit card by phoning 0844 557 8321. Please have your rent payment card handy.
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Via the internet (for debit and credit card payments), by clicking the allpayments logo on the left hand side of this page, or the homepage, or by going to www.allpayments.net. Please have your rent payment card handy.
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Standing order. For details of this, please ask your income management officer.
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Direct Debit. Again, please ask your income management officer for more information.
Advice & Information
Muir Group has a specialist income management team to deal with all rent and benefit issues and advice.
If you have any concerns, queries or questions then don't hesitate to contact your
income management officer.
