Telephone us on 0300 123 1222 24 hours a day.
Between 8.00am and 6.00pm, Monday to Friday, our Customer Services Team are available to help you.
Outside of these hours, our out of hours service is available to help you with any emergencies or general enquiries.
Textphone (Minicom) for customers with hearing difficulties: 0300 123 3005
or, for non-emergency enquiries, click here to fill in our online form

About Muir

Our aim is to provide quality, affordable housing for those in housing need.

We pride ourselves on excellent service to all our customers, be they residents, local authorities and other partners, staff, developers or contractors.

We work closely with all these groups to deliver housing solutions that create communities in which people want to live.

Muir Group Housing Association, known as Muir Group, was founded in 1968 and was formally registered as a housing association with the Housing Corporation in 1976. The Housing Corporation has now been replaced by the Tenant Services Authority.

Our head office is in Chester with five area offices at Blackpool, Burnley, Helsby ( Cheshire ), Winsford (Cheshire) and Huntingdon.

About Muir Factsheet About Muir Factsheet

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Company and group Secretarial Information

Muir Group
Tenant Services Authority (TSA) Number: L2194
Company Number: N/A Muir is not registered with Companies House.
FSA Number: 18632R*
Muir Group is not a registered charity but has exempt charitable status.
VAT Registration Number: 482 5943 15 Muir has partial exemption status.
Affiliated to the National Housing Federation.

Subsidiary Companies
Friends of Muir Group
Company Number: 4544247
Charity Number: 1100471

Future Plus Homes Limited
FSA Number: 29457R*

*Registered under the Industrial & Provident Societies Act 1965

Open Door Homes Limited
Company Number: 6511491