Board Minutes
13th May 2010
Board meeting – summary notes
The following is a summary of the key issues from a Board meeting held on 13 May 2010
Performance Report
The summary performance indicator report for April 2010 was reviewed and the following points noted:
Percentage of incoming calls answered & average time to answer calls in seconds: the performance in these two areas has improved significantly despite there still being some staffing issues and a number of temporary staff in post.
Percentage of social housing current tenant rent arrears: the arrears have increased slightly compared to the figure reported at week 52. However, a trend line has been added to the report and this indicates the trend is still downwards.
Report on the Private Finance Market and Governance of Treasury
The Association’s advisers on Treasury management attended the Board meeting and presented a report which dealt with two main issues, the private finance market and governance of treasury.
Code of Governance
The Tenant Services Authority’s ‘Regulatory framework for social housing in England from April 2010’ states that ‘registered providers shall adopt and comply with an appropriate code of governance’.
Three codes for consideration were noted as being:
- The Combined Code on Corporate Governance (the Combined Code)
- Excellence in Governance & Excellence in Standards of Conduct (the NHF Code)
- The good governance Standard in Public Life (the Public Sector Code)
The Governance working party, set up by the Board, had considered the options available and considered that the NHF Code is the most appropriate for the Association to adopt for the following reasons:
- It is the most relevant and suitable
- It is the most familiar
- It is understood that most registered providers will adopt the NHF Code
It was RESOLVED to adopt the NHF Code of governance.
Development Strategy
Following discussion at the last Board meeting the Development Strategy has been extended to include an additional section to cover the Association’s willingness to be flexible and work with the local authority and other partners on their priority initiatives. A proposed amendment covering this issue was presented to the Board and was duly approved.
Environmental Officer
The Board approved a proposal to recruit an Environment Officer to drive through the Environmental Action Plan contained within the Corporate Environmental Strategy. The Strategy and Plan are a result of the work of the Environmental and Sustainability Group. The post will initially be on a fixed 12-month contract.
Application for Admission as a Shareholder of the Association
An application for shareholder membership had been received from Havana Abid which was duly approved.
Monthly budget/forecast update May 2010
The monthly budget/forecast update as at May 2010 had been circulated. It was noted that the forecast outturn surplus is ahead of budget.
Minutes from previous Board meetings
14th April 2010
18th March 2010
18th February 2010
14th January 2010
19th November 2009
15th October 2009
10th September 2009
22nd July 2009
11th June 2009
