Board Minutes
9th September 2010
Board meeting – summary notes
The following is a summary of the key issues from a Board meeting held on
9 September 2010.
Elect Chair & Deputy Chairs: Mr Anthony Diggle was re-elected as Chairman of the Association. Four nominations were made for the two positions of Deputy Chairman and a paper ballot was held with the count taking place after the meeting. As a result Mr David Booth and Mr Les Patterson were appointed as Deputy Chairmen.
Performance Report: The summary performance indicator report for July 2010 had been circulated.
- The number of complaints received is slightly higher than target as is the number of compliments received.
- The performance on telecommunications has improved significantly as a result of a stable staffing situation following problems earlier in the year.
- The percentage of homes with a valid CP12 gas servicing certificate is 100%.
- Rent arrears have increased compared to the excellent result at week 52 but the trend continues to be downwards.
Development Control: it was reported that the Chairman had given approval for 2 CME bids in the East Region and the Chairman’s action was approved.
A proposed new project control process was presented. The new process is designed to ensure that every project is subject to the correct level of scrutiny and risk assessment and agreed and approved at the appropriate stages by Senior Management Team and Board. The Board reviewed and approved the proposed new process.
Review of Committees: the Board reviewed and approved the current Committee membership.
The Board’s performance and effectiveness self assessment: the Board undertook a review of its performance and effectiveness as required as part of the newly adopted NHF’s code of governance.
The Board confirmed that it is satisfied with the outcome of the self assessment
TSA Self assessment and summary document: A report had been circulated outlining the Association’s approach to meeting the TSA’s regulatory framework reporting requirements. Two reports have been prepared to be posted to residents being: the Special Edition ‘Voice’, Annual Review 2009/10; and, the ‘Voice’ Annual Report Supplement 2009/10. In addition a self-assessment against the TSA’s standards has been prepared and this will be made available to residents on the Website. The three documents had been circulated to the Board for review and were approved.
Recharge Policy: A revised resident recharge policy was reviewed and approved.
Supported Housing Strategy 2010 – 2013: The Board reviewed and approved the Supported Housing Strategy 2010-2013.
Approval of Capital Expenditure: The Board approved the release of £86k capital expenditure from the ICT projects budget.
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