Call our Customer Services Team on 0300 123 1222
(lines are open 8am – 6pm Monday to Friday)
Textphone (Minicom) for customers with hearing difficulties: 0300 123 3005
Our out of hours emergency number is: 0845 601 3105
or, for non-emergency enquiries, click here to fill in our online form
Contact Us
There a number of ways to contact Muir Group:
1. Telephone us on 0300 123 1222, during the hours of 8.00am to 6.00pm, or our out of hours emergency number, 0845 601 3105
2. By text phone (minicom) on: 0300 123 3005, or text relay service on 18001 followed by the number you wish to contact
3. Write to us at Muir Group Housing Association Ltd, PO BOX 136, Frodsham, WA6 1AW
4. Visit or write to the area office nearest you from the list below.
5. Fill out one of our enquiry forms. Select from the following pull down list and click 'Go' to be taken to the correct form.
Registered and Head office
Old Government House,
Dee Hills Park,
Chester,
CH3 5AR
Telephone 0300 123 1222,
Facsimile 01244 404030
Open 9am – 5pm Monday to Friday
Please note there is limited parking available at our Head Office. There are public car parks available at Steam Mill Street and Hoole Lane (HBOS site). Please contact the office prior to your visit for further guidance and if you require special arrangements for disabled parking
Area offices
Blackpool
67 Chepstow Road
Blackpool
Lancashire
FY3 7PH
Telephone 0300 123 1222
Facsimile 01244 404020
Open 9am - 5pm Monday to Thursday, Friday 9am – 4.30pm
Burnley
2nd Floor
Lodge House
Lodge Square
Cow Lane
Burnley
BB11 1NW
Telephone 0300 123 1222
Facsimile 01244 404021
Open 9am – 5pm Monday, Wednesday and Friday
Closed on Tuesday and Thursday
Glebe Green
28 Vauxhall Way
Glebe Green
Winsford
Cheshire
CH7 1NG
Telephone 0300 123 1222
Facsimile 01244 404023
Open Monday Tuesday Thursday 10am – 5pm
Helsby
Oakmere House
Mere's Edge
Chester Road
Helsby
Cheshire
WA6 0DJ
