Muir Group is a registered social landlord and an exempt charity with over 4,700 properties including:
Hints and tips for keeping you and your home safe and warm this winter!
The latest issue of the Voice magazine, is now available to download...
Staff at Muir Group Housing Association are celebrating after it was given top marks for its business performance. ....
MUIR Group Housing Association residents are being given extra help to ensure they are receiving the right benefits following Government changes to the system...
A CHESTER based housing association has been named as one of the best companies in the country for how they engage with staff...
RESIDENTS are celebrating after a bus service was provided on their estate - ending more than four years without public transport...
Muir’s making it easier for you to get in touch…
At our 40th anniversary events you told us that you wanted us to make it easier for you to contact us. As a result of your feedback we’ve made some big changes to make sure that when you contact us your queries are dealt with quickly and by the most appropriate staff.
Here’s how easy it is to get in touch with us now:
ONE new central telephone number 0300 123 1222. Calls to our customer services team via this number will be charged at a local rate, and are cheaper than calling national numbers that start with 08 (e.g. 0845) from landline and mobile phones. If you have a call package deal (landline or mobile) then calls to 0300 numbers are usually included – so your calls to us may even be free. Please note that calls may be recorded for training purposes, so that we can provide excellent customer service to you.
ONE textphone (Minicom) number 0300 123 3005 for customers who may have difficulty hearing. Again, calls to this number will be charged at your local rate, and may be free.
You can contact us on the above numbers from now on. Please make a note of the new numbers, as the old area office numbers will not be available from 1 February 2010.
ONE address to write to: P.O. Box 136, Frodsham WA6 1AW
ONE mobile number to text us: 07537 404678
ONE email address: info@muir.org.uk