Call our Customer Services Team on 0300 123 1222
(lines are open 8am – 6pm Monday to Friday)
Textphone (Minicom) for customers with hearing difficulties: 0300 123 3005
Our out of hours emergency number is: 0845 601 3105
or, for non-emergency enquiries, click here to fill in our online form

Welfare Benefits



Muir Group Housing Association offer our residents the services of a Welfare Benefits Advisor. Your advisor is Millie Ridley and she can give you advice on what benefits you may be able to claim, and help you to claim them if you would like her to. You can contact Millie via your Customer Services Team on 0300 123 1222, where they can take a message and Millie will call you back, or via the Customer Services Team's email address info@muir.org.uk.

Please click on the links below for further information on which benefits that may be available to you.


Working Age:

If you are aged 16 or over



Pension Age:

If you are over the age of 60



Disability & Illness:

If you have a long term illness or disability, or one which currently prevents you from working



Housing Costs:

If you are responsible for paying the rent or mortgage where you live



Responsible for Children:

If you are a parent or guardian, or expect to be soon



Social Fund, Grants/Loans