Telephone us on 0300 123 1222 24 hours a day.
Between 8.00am and 6.00pm, Monday to Friday, our Customer Services Team are available to help you. Outside of these hours, our out of hours service is available to help you with any emergencies or general enquiries. Textphone (Minicom) for customers with hearing difficulties: 0300 123 3005 or, for non-emergency enquiries, click here to fill in our online form

Welfare Benefits




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Muir Group Housing Association offer our residents the services of a Welfare Benefits Advisor. Your advisor is Millie Ridley and she can give you advice on what benefits you may be able to claim, and help you to claim them if you would like her to. You can contact Millie via your Customer Services Team on 0300 123 1222, where they can take a message and Millie will call you back, or via the Customer Services Team's email address info@muir.org.uk.

If you wish you can complete the self-referral form which will be sent to Millie to contact you.


Newsflash: Changes to the Welfare Benefits System

The June 2010 Emergency Budget, and the October 2010 Spending Review released some details on the planned changes to the welfare benefit system over the coming years. You will find below detailed information on some of these changes, as well as other previously announced changes.

Not all the changes you may have heard about in the media have been listed. This is because they may be subject to change before they are implemented.

Click here to read more about how you could be affected.