HOW TO MAKE SURE THE WATER IN YOUR MUIR HOME STAYS SAFE
WATER systems in your home can cause illness if they aren’t working properly – or if they’ve not been used for a while.
That’s why it’s important to report any issues to us.
Hot and cold water systems can be a place where Legionella bacteria can grow.
Legionnaire’s Disease can be fatal and is caused by breathing in small droplets of contaminated water.
You can’t get it from drinking water.
You can reduce the risk by…
- Running showers and taps for ten minutes if they’ve not been used for a while, such as when returning from holiday.
- Keeping shower heads and taps clean and free from limescale, mould or algae.
- Keeping the hot water temperature on your boiler system at 50 degrees or more.
- Flushing through any outside taps, especially before connecting to hosepipes which create a spray of water that can be breathed in.
- Making sure appliances like washing machines and dishwashers are used regularly, otherwise they can create stagnant water in your system.
Contact us to…
- Report any rust, unusual debris or discolouration in your water.
- Let us know if the cold water in your home feels like it’s running warm.
- Tell us if your boiler or hot water tank isn’t working properly, especially if water isn’t running from your hot tap at a high temperature after a minute.
Look at the following Factsheet to learn more – and see how to report any issues to us: https://online.flipbuilder.com/mbruce/ikpu/ 
“We want to make sure your water systems stay safe, that’s why it’s important to think about some of the information here – particularly if you’re returning from holiday,” Sofia McFadyen, Muir’s Compliance Manager said.
“By just following some of the tips, you can reduce the risk of being unwell.
“Report any issues with your water systems to us. Your safety is our top priority at Muir.