1. About Us

    1. Our Purpose
    2. Our Customer Commitment
    3. Our Performance
      1. Our Corporate Plan
      2. Our Annual Report
      3. Financial Statements
      4. Regulation
      5. Regulatory Judgement
      6. Economic Standards
      7. Consumer Standards
      8. Tenant Satisfaction Measures (TSM)
      9. The Housing Ombudsman
      10. Value for Money
    4. Our Executive Management Team
      1. Catherine Dixson
      2. Nia Hughes
      3. Anthony Brown
      4. Jackie Perry
    5. Sustainability
    6. Governance
      1. Board & Committee Members
        1. Group Audit & Risk Committee
        2. Group People & Governance Committee
        3. Group Customer Services Committee
      2. Our National Residents Group (NRG)
        1. The National Residents Group (NRG) Impact
        2. Meet our National Residents Group (NRG)
        3. Join our National Residents Group (NRG)
    7. Publications
      1. Factsheet Library
      2. Customer Feedback Policy
      3. SOAHP Grant Funding
    8. Your Privacy and Muir

  2. Resident Information

    1. My Muir Account
      1. My Muir - Help
      2. My Muir - Give Feedback
    2. Rent and Money
      1. Paying Rent
      2. Paying Your Muir Bills
      3. Credit Unions
    3. Help 4 You
      1. Cost of Living Support
      2. Help with bills and one-off costs
      3. Debt Advice
      4. Help Getting Furniture and Appliances
      5. Foodbanks
      6. Useful contacts and budgeting tools
      7. Benefits and Welfare Support
        1. Universal Credit
        2. Council Tax Support
        3. Pension Credit
        4. Housing Benefit
        5. Personal Independence Payment
        6. Discretionary Housing Payments
        7. Benefit Cap
        8. Bereavement Support Payment
    4. Meet Your Housing Team
      1. Cheshire East Housing Team
      2. Cheshire West Housing Team
      3. East Housing Team
      4. North Housing Team
    5. Neighbourhood Plans
    6. Resident Factsheets
    7. Repairs and Maintenance
      1. Report a repair here
      2. Planned Maintenance
      3. Aids and Adaptations
      4. Health and Safety Compliance Responsibilities
        1. Gas
        2. Electric
        3. Fire
        4. Damp and Mould
        5. Water Hygiene - Legionella
        6. Lifts
        7. Asbestos
    8. Self-Help Videos
    9. Feedback and Complaints
      1. You Said, We Did
    10. Anti-Social Behaviour (ASB)
      1. Report ASB
      2. Mediation
      3. Hate crime
      4. Domestic Abuse
    11. Customer Voice
      1. Get Involved - Inform
      2. Get Involved - Consult
      3. Get Involved - Engage
      4. Get Involved - Empower
    12. Home Contents Insurance
    13. Looking To Move
      1. Mutual Exchange
      2. Transfers
      3. Shared Ownership Homes
    14. Safeguarding
    15. Buy My Home
    16. Information For Shared Owners
      1. Alterations And Improvements
      2. Buying More Shares
        1. Buying an extra 1% each year
      3. Extend My Shared Ownership Lease
      4. Subletting My Shared Ownership Home
      5. Changing Names On A Shared Ownership Lease
      6. Remortgaging
      7. Sell My Shared Ownership Home
      8. Buildings Insurance
      9. Administration Charges
      10. Repairs on shared ownership homes
        1. Repairs Allowance
    17. Information For Leaseholders
      1. Alterations And Improvements
      2. Extend My Lease
      3. Changing Names On A Lease
      4. Right To Manage
      5. Service Charges
      6. Buildings Insurance
      7. Administration Fees

  3. Looking For A Home

    1. Find a Home
    2. Homes for Rent
    3. Shared Ownership - HomesByMuir
      1. Search Shared Ownership
      2. Shared Ownership FAQs
      3. Buy a home available for resale
      4. Contact Homes By Muir
      5. What Our Shared Home Owners Say
    4. Muir Living
      1. Fusilier Court
      2. McCartney House
      3. Shalom Lodge
      4. Smithy Court
      5. Tweedsmuir
      6. Meet The 'Muir Living' Team
    5. What is Supported Housing?
    6. What are Choice Based Lettings?

  4. Our News Archive

    1. Muir Magazine Archive

  5. Opportunities For You

    1. Current Vacancies
    2. Why Choose Muir?
    3. Benefits at Muir
    4. Training and Development
      1. Apprenticeships
    5. Career Success Stories
    6. Supporting Health And Wellbeing

  6. Contact Us

    1. Report a repair here
    2. ASB reporting form
    3. Report concern for a resident
    4. Give us feedback or make a complaint
    5. General Enquiries Form
    6. Website Feedback Form