Mediation
Everyone needs good neighbours, but from time to time, relations can breakdown.
Neighbours fall out for a variety of reasons - over noise, differences in lifestyles, pets, parking, or the upkeep of communal areas.
In most cases, these problems can be solved by simply talking to each other. However, we some issues may need to be resolved in a different manner.
If these differences aren't resolved quickly then they can escalate.
If your dispute continues we can refer you to an independent professional mediation service, such as Solution Talk or Cambridge and District Community Mediation Service. The mediators won't take sides and aim to help find a solution that suits everyone.
How does mediation work?
If you agree to it:
- A trained and experienced mediators will visit you at a time that suits you. They'll listen to your point of view and discuss the difficulties you're having.
- They'll also meet with the person or people you're in dispute with to hear their point of view. They won't ask for evidence, take sides, or make decisions for you.
- The mediator will work with everyone to draw up an agreement to help you live together peacefully. This agreement is purely voluntary - it's not a contract or legally bonding.
Mediation is voluntary. If you're not happy you can pull out of it at any point.
If you'd like more information about the Mediation process, speak to your Tenancy Services Officer or contact us on 0300 123 1222.