Customer Voice

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Customer Voice

We’re here to serve customers, helping maximise your quality of life. That’s why listening and acting on the customer voice is so important to us, ensuring you feel empowered and know we listen to your feedback.

Learn more about how your customer voice can make an impact:

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Listening to our Customer Voice


Influencing the decisions we make

Challenge, Scrutiny and Support

Supporting customers to get involved

Our National Residents Group (NRG)

Listened to and heard within our governance
 

You can also see our Customer Voice policy here: Customer Voice Policy 2025.pdf [pdf] 612KB

To chat with us about getting involved, call us on 0300 123 1222 or submit your enquiry here: General Enquiries Form | Muir Group Housing Association

 

 

 

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    1. Listening to our Customer Voice
    2. Influencing the decisions we make
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    6. Listened to and heard within our governance
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Footer Contact Details

Muir Group
80 Lightfoot Street,
Hoole,
Chester
CH2 3AL

Telephone: 0300 123 1222

General Enquiries: info@muir.org.uk

Open: 8am to 6pm Monday to Friday

Our office is open by appointment only.

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