Tenancy Sustainment and Wellbeing

Muir can provide the help you need when times are tough, helping you move forward towards new opportunities and minimising financial concerns.

We want to help you sustain your tenancy with us – meaning you can access support we offer you as a Muir resident, at no extra cost.

This means any worries you have about losing your home during difficult times can be overcome by working with us to resolve any issues.

Meet our Tenancy Sustainment Officers below and contact them at the bottom of this page.


Sustainment support we offer incudes:

  • Sign imageEnjoy and Achieve – i.e. Volunteer Work, Leisure Activities, Training
  • Be Healthy – i.e. Mental/Physical Health, Addictions, Aids/Adaptations
  • Staying Safe – i.e. Managing Tenancy, Safeguarding, ASB, Probation
  • Making a Positive Contribution – Tenant Involvement at Service Level


We can also help residents:

  • Understand and apply for Benefits
  • Access foodbanks
  • Open-up about mental health
  • Obtain funding for everyday essentials such as furniture
  • Understand official letters
  • Support overcoming language barriers
  • And more!

To learn more about benefits you may be entitled to, visit: www.muir.org.uk/benefits-and-welfare


Leigh Mucedola

Muir staff Leigh makes a big impact to the lives of residents who benefit from the support he gives them – helping them access services which can change their life.

He provides person-centred support – helping residents with learning difficulties, mental health issues, addictions and more, to tackle things they need a helping hand to resolve.

A mental health support worker for 12 years before joining Muir, Leigh makes sure support you receive is tailored exactly for you.

"I promote independence, but I show people how they can do things and take the first steps together to make them less overwhelming," Leigh said.


Sophie Powter

Muir staff Sophie has predominantly worked in the mental health sector and identifies support for residents to help them overcome difficulties they face.

She is very customer focused and driven to help residents make positive changes in their lives, which can help them manage their tenancy successfully.

Passionate about helping others, Sophie has also previously worked as a Tenancy Sustainment Officer for a charity providing community-based support.

"It's a role that gives you the opportunity to make a really positive difference to someone’s life," Sophie said.


Daniel Turner

Muir staffDaniel strives to secure the best outcomes for Muir residents, having previously worked with a Local Authority in a front-line Homelessness and Temporary Accommodation role.

He has experience supporting people being discharged from hospital (both general needs and mental health), prison, care leavers, people fleeing domestic violence, those with complex needs relating to substance misuse and people with physical or learning needs.

"I feel strongly about supporting residents to try and achieve the best results by working with them, colleagues and partner agencies to sustain tenancies," Daniel said.


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