Customer Feedback and Complaints
If you're pleased with what we've done, or if you're not, your feedback helps us make things easier, smarter and better.
If you’re ever unhappy with us, we’ll work with you to put it right. If you remain unhappy, it’s easy to make a complaint.
We're committed to a fair and efficient complaints process.
Click on the boxes below to learn more, give feedback or make a complaint. You can also call us on 0300 123 1222.
The ‘Four Million Homes’ programme provides guidance and training on your rights as a resident, and how to stand up for them.
You can learn more about them and the support you can receive here: www.muir.org.uk/our-latest-news/get-more-involved-in-the-way-your-muir-home-is-managed-1737