Factsheets

Muir produces information for residents to help you to manage your tenancies and understand our policies and procedures.

Each Factsheet covers a different topic and is designed to give you the support and advice to help you sustain your tenancy successfully.

The following is a list of all our available Factsheets. Click on the images to learn more or visit here to download a PDF version.

For a paper copy of these Factsheets, please contact us.

 

Aids and Adaptations       Air Source Heat Pump       Anti Social Behaviour    

Asbestos       CCTV in your home       Customer complaints and feedback

Damp, Mould and Condensation       Domestic abuse       Estate Management     

Fire Doors       Fire Safety       Gas Safety

Grounds maintenance       How to apply for housing       Legionella      

Lettable standard       Moving In       Paying your rent   

 Pest control       Recharges       Repairs Service  Safeguarding       Safety and security       Say no to hate crime Starter tenancies        Storage heaters       Tenancy sustainment             

Understanding rent and service charges        When a resident dies       Your tenancy