Factsheets

Muir produces information for residents to help you to manage your tenancies and understand our policies and procedures.

Each Factsheet covers a different topic and is designed to give you the support and advice to help you sustain your tenancy successfully.

The following is a list of all our available Factsheets. Click on the images to learn more or visit here to download a PDF version.

For a paper copy of these Factsheets, please contact us.

 

Aids and Adaptations       Air Source Heat Pump       Anti Social Behaviour    

Asbestos       CCTV in your home       Customer complaints and feedback

Damp, Mould and Condensation       Domestic abuse       Estate Management  

   Fairness and Respect Factsheet     Fire Doors     Fire Safety    

  Gas Safety      Grounds maintenance       How to apply for housing    

  Legionella      Lettable standard       Moving In    

  Paying your rent    Pest control       Recharges    

 Repairs Service      Safeguarding       Safety and security  

 Say no to hate crime      Starter tenancies        Storage heaters      

 Tenancy sustainment       Understanding rent and service charges        When a resident dies  

Your tenancy