Muir produces information for residents to help you to manage your tenancies and understand our policies and procedures.

Each Factsheet covers a different topic and is designed to give you the support and advice to help you sustain your tenancy successfully.

The following is a list of all our available Factsheets. Click on them to learn more.

For a paper copy of these Factsheets, please contact us.


Aids and Adaptations      Anti Social Behaviour       Asbestos

Condensation and mould     Customer Feedback     Domestic abuse     

Estate Management     Fire Safety     Gas Safety

Grounds maintenance     How to apply for housing      Legionella

Lettable standard     Moving in     Paying your rent

Recharges     Safeguarding     Safety and security

Say no to hate crime     Starter tenancies      Storage heaters  

  Tenancy sustainment    Understanding rent and service charges     When a resident dies    

Your repairs service    Your tenancy