Muir produces information for residents to help you to manage your tenancies and understand our policies and procedures.

Each Factsheet covers a different topic and is designed to give you the support and advice to help you sustain your tenancy successfully.

The following is a list of all our available Factsheets. Click on the images to learn more or visit here to download a PDF version.

For a paper copy of these Factsheets, please contact us.


Aids and Adaptations        Air Source Heat Pump       Anti Social Behaviour     

Asbestos        CCTV in your home        Customer complaints and feedback

Damp, Mould and Condensation       Domestic abuse       Estate Management     

Fire Doors        Fire Safety       Gas Safety

Grounds maintenance        How to apply for housing       Legionella      

Lettable standard        Moving in        Paying your rent   

Recharges         Repairs        Safeguarding           

Safety and security         Say no to hate crime        Starter tenancies             

Storage heaters         Tenancy sustainment        Understanding rent and service charges            

 When a resident dies        Your tenancy