Anti-Social Behaviour (ASB)

We define ASB as behaviour that has caused, or is likely to cause, harassment, alarm or distress to any person.

We work with residents to resolve ASB and support safe and sustainable communities and tenancies.

Support for residents who are victims or witnesses of ASB is vital to challenge such behaviour and resolve cases.

We support a victim/witness focused approach and consider the wishes of residents, victims and witnesses when investigating ASB.

Examples of ASB include:

We encourage residents to be tolerant and respect different lifestyles.

The following are examples of what we don't consider to be ASB:

Actions which amount to no more than residents going about their normal everyday activities. Eg. Children playing, mowing a lawn, cooking smells, vacuum cleaning, use of a washing machine, walking across a wooden floor whilst wearing shoes.
Complaints which do not breach the terms of tenancy agreements. Eg. People staring, children falling out with each other.
Actions which amount to people not being pleasant to each other but are not sufficiently serious to justify our involvement. Eg. posting on social media.
Complaints about people being inconsiderate where there is no breach of tenancy. Eg. One-off parties where there is no evidence the problem will reoccur.
Complaints about other people having lifestyles that offend others. Eg. Difference in parenting, who people socialise with, how people dress, what they do in their own homes unless the behaviour is a breach of tenancy.

We're committed to our communities and helping to overcome ASB in various ways.

These include:

Good Neighbour Agreements
Early interventions such as mediation and Acceptable Behaviour Agreements
Working in partnership with the police and other agencies to support initiatives like ‘Street of the Week’
Regularly advertised scheme inspections/estate walkabouts and promoting where we have successfully resolved ASB cases

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