The National Residents Group (NRG) Impact

WE'RE currently making changes to the ways we listen to your customer voice — launching an exciting new Customer Voice Partnership to give you a stonger say in how we deliver the services you receive!

 

The National Residents Group's (NRG's) role is to help make sure our customer voice is heard , so customers have a greater say in how we work .

The NRG do this by sharing their lived experience of the services we provide. It’s an important part of our governance , helping improve services and shape our future.  

You can learn about the impact they ’re having in our NRG Annual Report (Publications | Muir Group Housing Association ) and our most recent activities below: