Report a repair here
If your repair is an emergency, please call us on 0300 123 1222.
Unfortunately, our online reporting tool in 'My Muir' is unavailable at the moment.
You can also report a repair to us by emailing info@muir.org.uk, or messaging us on Facebook or Whatsapp on 0300 221 5852.
Please provide as much information as possible so we can respond effectively.
We work to a response time of up to 20 days for general repairs.
You can access some great self-help videos, meaning you may not have to wait for an engineer to visit.
Find them here: Self-Help Videos | Muir Group Housing Association