Report a repair here

Muir staff

 

If your repair is an emergency, please call us on 0300 123 1222.

You can report non-emergency general repairs to us online via your My Muir customer portal.

Please provide as much information as possible so we can respond effectively.

Sign in to My Muir to report your repair here!

Muir works to a response time of up to 20 days for general repairs.

 

You can access some great self-help videos, meaning you may not have to wait for an engineer to visit.

 

They include: Common Central Heating Problems - Heating and Hot Water Quick Fixes - Defrosting Condensate Pipes - Reducing Condensation and Mould - How to Fix a Blocked Sink - Replace a Toilet Seat - Reducing Drafts - Preparing Your Home for Winter and more!

You could fix it in just a few minutes without having to make an appointment: www.liberty-group.co.uk/customer-hub