Cheshire West Housing Team

Cheshire West residents are always welcome to call the team via 0300 123 1222. These people are here for you.

 

Jo Worthington - Community Housing Manager

I've worked in various roles across a number of housing organisations in a career spanning more than 20 years; leading on a range of different services including Community Safety, Tenancy Support & Safeguarding and Neighbourhoods.

The team manage everything tenancy, estate and income management related. This includes letting our properties, dealing with anti-social behavior and collecting rent.

I like to get out and about across the schemes the team cover. It's really rewarding to have a positive impact in our communities and make a real difference.

 

Lauren Albiston - Tenancy Services Officer

I enjoy my role because it's really varied and enables me to engage with residents and help people to secure housing.

I feel like I’m making a difference because everyone needs a roof over their head and when we're able to provide that it feels great.

I cover Chester City, which means I deal with a variety of different issues and lots of different people.

David Elsby - Income Services Officer

I really enjoy my role and always try to help my residents find a way forward when they have financial difficulties.

This may involve signposting them to Muir’s Tenancy Support Officers or third party organisations to help them maintain their tenancy.

I cover the Chester and Blacon areas.

 

Rachael Dodd - Tenancy Services Officer

I began working in housing in 2016 having previously worked in customer service. 

Since then I've enjoyed various roles including Housing Assistant and Supported Housing Officer.

I cover Northwich and rural areas of Cheshire West and really enjoy seeing residents making their house a home.

 

Selina Salinger - Tenancy Services Officer

I began my career in Social Housing as an apprentice with Muir which allowed me to gain experience in all the front-line departments.

Working in the Customer Experience Team gave me the chance to speak with many Muir residents across the country and this encouraged me to become a Tenancy Services Officer.

I really enjoy getting out and about and chatting with residents in areas I cover, which include parts of Chester City and rural areas of Cheshire East and Cheshire West.

 

Amanda Thomas - Income Services Officer

My housing career began in 2009; and since joining Muir in 2017 I've loved helping residents in various communities.

I currently cover the Cheshire East and West rural areas and really enjoy my conversations with our residents and helping them manage their rent accounts.

But I also just catching up with them to see how they're doing.

 

Ross Turner - Tenancy Services Officer

I cover Blacon, Ellesmere Port, Frodsham and parts of Chester and really enjoy visiting after a new resident has set up home. It's great to see people put their own stamp on a property.

It's very rewarding to see the excitement on new residents faces - even more so the excitement of any children that are involved.

Providing people with a new home is one of the most enjoyable parts of my job.