NOT LOGGED INTO YOUR NEW MY MUIR WORLD? – RESIDENTS WHO HAVE SAY YOU’RE MISSING OUT!
MORE and more people are logging on to ‘My Muir’ – and if you’re not one of them – they’d tell you you’re missing out!
Available online anytime, your ‘My Muir’ account will change the way you do and see things, and how you engage with us.
See what users are saying and how you can logon to My Muir below.
What’s My Muir?
‘My Muir’ is home to your own fabulous online world of services – letting you Access your rent account — Make payments — Report repairs — Report anti-social behaviour – lots more.
How do I get onto My Muir?
If you already logged onto My Muir, please continue to use it – we’re getting some great feedback from you!
If you’ve still not explored your new My Muir world, then logon now and you’ll be entered into a prize draw.
You’ll need your tenancy reference number and the activation code we emailed to you from noreply@muir.org.uk in October/November.
Log on here: www.muir.org.uk/my-muir-account
Almost 1,000 Muir residents have already logged on – here’s what they're saying about the new My Muir world…
“The portal has many advantages and is really easy to access and use, from checking payments, viewing personal details, logging a complaint or downloading a statement.”
Julie Carleton – North region resident
“It was easy to set up, and once up and running, I found it very easy to navigate, with clear and concise instructions. In my case, I was reporting a repair. Simple guidance with clear procedural instructions.”
Elaine Doyle – Cheshire West and Chester resident
“The portal seems to simplify contact between Muir and myself whilst also offering their services in one place.”
Keith Roberts – Cheshire East and Warrington resident
“The My Muir online portal is fantastic. A place to pay rent, see statements and raise any issues/repairs via a chosen method of communication that works for both Muir and myself is brilliant.
“I hope people make use of the app, even if they just use it as a link repository for all things Muir.”
Richard Clark – East region resident
How was My Muir created?
My Muir was created using resident feedback, helping to shape the look and feel of the portal with services that mattered most to you.
It was one of the things you said you wanted in #TheBigChat!
I want to logon to My Muir!
If you’ve still not explored your new My Muir world, then logon now and you’ll be entered into a prize draw.
You’ll need your tenancy reference number and the activation code we emailed to you from noreply@muir.org.uk in October/November.
Log on here: www.muir.org.uk/my-muir-account