Residents in our NORTH region should prepare to receive your unique code enabling you to enter your new online ‘My Muir’ world!
Read " NORTH REGION RESIDENTS – THE COUNTDOWN T…"
Our Customer Commitment is all about trust – so you know what to expect from us and the services you receive.
Read " HOW OUR CUSTOMER COMMITMENT IS ENHANCING…"
We love that more than two thirds of you are giving our Customer Experience Advisors top marks when you speak to them.
Read " OUR ADVISORS LOVE GIVING YOU A GREAT EXP…"
We're always eager to provide great customer service, and you’ve told us about many of the great experiences you’ve has as a result.
Read " CUSTOMER SERVICE SHAPED BY YOUR FEEDBACK…"
You'll soon be able to enter your own online Muir world where you’ll encounter exciting new ways to access our services.
Read " MY MUIR – THE DOOR IS ABOUT TO OPEN INTO…"
You've had some great things to say about how our ‘On the Doorstep’ approach has improved you customer experience since we launched our new way of writing to you.
Read " YOU’VE BEEN GIVING OUR ‘ON THE DOORSTEP’…"
Our 2023-24 Annual Report is available for you to read now!
Read " SEE WHAT WE DID IN 2023-24 – IT’S ALL IN…"
Always wished you could access your Muir account online?
Read " ‘MY MUIR’ - PREPARE TO ENTER YOUR NEW ON…"
When we do repairs, maintenance or a regular service at your home, you can check to see the person at your door is who they say they are.
Read " ENSURE OUR REPAIRS TEAMS AND CONTRACTORS…"
We install carbon monoxide detectors in all Muir homes with gas appliances.
Read " BE A HERO - TEST YOUR CARBON MONOXIDE DE…"