WE’RE DOING SATISFACTION SURVEYS – YOU MAY GET A PHONE CALL ASKING FOR YOUR FEEDBACK
Received a phone call asking for your feedback?
Read " WE’RE DOING SATISFACTION SURVEYS – YOU M…"Our Latest News
YOU SAID: “TELL US MORE” ABOUT JOINING THE CUSTOMER VOICE PARTNERSHIP! – HERE’S SOME THINGS TO HELP
You said you want to know more about being a member of the new Customer Voice Partnership!
Read " YOU SAID: “TELL US MORE” ABOUT JOINING T…"£80,000 WINDOW REFIT GIVING SUPPORTED SCHEME GREAT NEW GLAZING
A huge window refit is happening at one of our supported schemes, giving communal areas and apartments great new glazing.
Read " £80,000 WINDOW REFIT GIVING SUPPORTED SC…"YOU SAID, WE'RE DOING - VIDEO TELLS HOW WE'RE MAKING MORE IMPROVEMENTS TO YOUR REPAIRS SERVICE
We're making even more improvements to our repairs service – thanks to things you said in The Big Chat and other feedback we received from you!
Read " YOU SAID, WE'RE DOING - VIDEO TELLS HOW …"WE’RE EQUALLY AT HOME DELIVERING RURAL OR URBAN DEVELOPMENTS OF ANY SIZE – WORK TOGETHER WITH US
Our versatility means we can work with developers on new-builds large and small in both rural and urban areas.
Read " WE’RE EQUALLY AT HOME DELIVERING RURAL O…"YOU SAID, WE DID – HOW WE’VE CUT CALL WAITING TIMES AND MORE TO ENHANCE YOUR EXPERIENCE
You're now receiving quicker responses to your calls after we slashed call waiting times thanks to feedback we received from you.
Read " YOU SAID, WE DID – HOW WE’VE CUT CALL WA…"HOW WE HELP KEEP WATER SAFE IN YOUR HOME
Making sure you stay safe sometimes means ensuring the water you use in your home isn’t a risk.
Read " HOW WE HELP KEEP WATER SAFE IN YOUR HOME…"WHY RURAL HOMES ARE KEY TO OUR BUILDING NEW HOMES STRATEGY
Providing new affordable homes in rural communities is a massive part of our Building New Homes Strategy.
Read " WHY RURAL HOMES ARE KEY TO OUR BUILDING …"ONLINE SESSIONS - LEARN MORE ABOUT HOW YOU CAN PLAY A VITAL ROLE IN THE NEW CUSTOMER VOICE PARTNERSHIP!
Learn more about amazing opportunities for you to have a stronger say in two online sessions!
Read " ONLINE SESSIONS - LEARN MORE ABOUT HOW Y…"YOU SAID WE DID - IMPROVING HOW WE HANDLE ASB
We've been taking a fresh look at how we manage Anti-Social Behaviour (ASB) — based on your feedback.
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