Our News Archive

The first ever resident of one of Muir’s supported housing schemes says she’s still enjoying lots of laughter as it celebrates its 30^th anniversary.

Residents in our NORTH region should prepare to receive your unique code enabling you to enter your new online ‘My Muir’ world!

Our Customer Commitment is all about trust – so you know what to expect from us and the services you receive.

We love that more than two thirds of you are giving our Customer Experience Advisors top marks when you speak to them.

We're always eager to provide great customer service, and you’ve told us about many of the great experiences you’ve has as a result.

You'll soon be able to enter your own online Muir world where you’ll encounter exciting new ways to access our services.

You've had some great things to say about how our ‘On the Doorstep’ approach has improved you customer experience since we launched our new way of writing to you.

Our 2023-24 Annual Report is available for you to read now!

Always wished you could access your Muir account online?

When we do repairs, maintenance or a regular service at your home, you can check to see the person at your door is who they say they are.