A BIG THANK YOU FOR TAKING PART IN OUR BIGGEST BIG CHAT!
THANK YOU for taking part in our biggest Big Chat!
More than 1,400 of you got involved to have your say – giving us feedback that can help shape services that are easier, smarter and better for everyone.
One in four households took the chance to have their say in The Big Chat – telling us about the things that matter most to you.
We’ll listen and act on your feedback – analysing things you’ve said and working to shape services you receive from us.
“You’ve made sure this Big Chat was our biggest one yet,” Robert Burrows, Muir Customer Communications and Engagement Partner said.
“You took part in Big Chat events in your communities, talked with us in your homes, over the phone and provided feedback online.
“It was great to see so many of you making sure you had your say.
“Your feedback helps us understand what works well and what we can improve, so we can shape services that are easier, smarter and better for you.”
We’ll now analyse the feedback you gave us – looking to see what things you said matter most to you, and where we need to improve.
We’ll then work to see what we can do to make services easier, smarter and better – so you get the best possible customer experience from us.
Thank you for taking part in The Big Chat – the things you said can really make a massive difference!