DON’T MISS YOUR CHANCE TO HAVE YOUR SAY IN THE BIG CHAT!
MAKE sure The Big Chat makes a big difference for you with several events still to go!
We‘ll use feedback you provide to help us shape services so they’re easier, smarter and better for you.
We’ve spoken to hundreds of residents so far as we act on your feedback to enhance your customer experience.
Be part of the conversation and make sure your voice is heard in The Big Chat.
Between now and mid-September, we’ll be visiting:
Huntingdon (x2)
Skelmersdale
Kirkby
Keighley
Worcester
Northwich
See below for more details about these events!
“We love chatting with you on your doorsteps and at events – learning and listening to what you think about things we do for you, so we can improve services that maximise people’s quality of life,” Liam Radford, Muir Assistant Director of Customers said.
“Get involved and have your say because THE BIG CHAT is your big chance to enhance your Muir customer experience.”
|
Muir Living |
Coffee Afternoon |
HUNTINGDON |
McCartney House |
PE29 2NJ |
19/08/2025 |
1pm-4pm |
|
North Region |
Doorstep chat |
SKELMERSDALE |
Elmstead , Enstone , Eversley, Evington |
WN8 6BY |
27/08/2025 |
10am-3pm |
|
East Region |
Community Day |
HUNTINGDON |
Flaxen Walk, Humberdale Way |
PE28 2TR |
03/09/2025 |
10am-4pm |
|
Cheshire West |
Skip Hire and doorstep chat |
KIRKBY |
Birchmuir Hey, Thistley Hey, Ashmuir Hey, Leighs Hey |
L32 8UL |
10/09/2025 |
10am-2pm |
|
North Region |
Doorstep chat |
KEIGHLEY |
The Crofts, Manor way, The poplars, Earls View, Springwell Close |
BD22 0AP |
11/09/2025 |
10am-3pm |
|
East Region |
Cake, Coffee & Catch up |
WORCESTER |
St Georges Walk |
WR1 1QY |
16/09/2025 |
10am-3pm |
|
Cheshire West |
Skip day and doorstep chat |
NORTHWICH |
Waterbank Row |
CW9 5UR |
18/09/2025 |
10am - 3pm |
Our last BIG CHAT went massive, and we acted on your feedback to improve services for you, including:
· A new Customer Commitment – so you know what to expect from us!
· Online account access with the ‘My Muir’ portal!
· New repairs providers for East and Northallerton residents!
· A new-look We’re Muir maintenance team for North and Cheshire residents!
· Making letters friendlier and easier to understand!
· Being more visible in your communities!
So make sure you have your say this time too because THE BIG CHAT makes a massive difference!