OUR 2024-25 ANNUAL REPORT SHOWS HOW WE’VE BEEN MAKING THINGS EASIER, SMARTER, AND BETTER
SEE what we did in 2024-25 – our Annual Report is here for you now!
Read all about what we’ve been doing and how we’ve been improving services for you as we continue to make things easier, smarter and better.
You can also learn more about how we spend the money you pay in rent, and how your voice has been vital to shaping the improvements we’ve made.
We’re also publishing our 2025 Financial Statements.
Find them here: www.muir.org.uk/publications
“We continuously look to improve, and projects we’ve embraced this year include our repairs service transformation, bringing our MPS maintenance team ‘in-house’ so we work better together to resolve issues, and delivering ‘My Muir’ - the online customer portal where you can access our services in more ways that suit you," Catherine Dixson, Muir Chief Executive said.
"You’ll learn more about them in our annual report, as well as how we’ve been working to help maximise your quality of life through our tenancy sustainment service, ensuring our homes are safe, warm and in good repair, and that our colleagues have the right skills to continue helping and supporting you.
“We strive to live our values every day and keep our promises to you through our Customer Commitment."