We're always eager to provide great customer service, and you’ve told us about many of the great experiences you’ve has as a result.
Read " CUSTOMER SERVICE SHAPED BY YOUR FEEDBACK…"
You'll soon be able to enter your own online Muir world where you’ll encounter exciting new ways to access our services.
Read " MY MUIR – THE DOOR IS ABOUT TO OPEN INTO…"
You've had some great things to say about how our ‘On the Doorstep’ approach has improved you customer experience since we launched our new way of writing to you.
Read " YOU’VE BEEN GIVING OUR ‘ON THE DOORSTEP’…"
Our 2023-24 Annual Report is available for you to read now!
Read " SEE WHAT WE DID IN 2023-24 – IT’S ALL IN…"
Always wished you could access your Muir account online?
Read " ‘MY MUIR’ - PREPARE TO ENTER YOUR NEW ON…"
When we do repairs, maintenance or a regular service at your home, you can check to see the person at your door is who they say they are.
Read " ENSURE OUR REPAIRS TEAMS AND CONTRACTORS…"
We install carbon monoxide detectors in all Muir homes with gas appliances.
Read " BE A HERO - TEST YOUR CARBON MONOXIDE DE…"
We were thrilled to introduce new repairs providers to you at events across the East and Northallerton areas.
Read " MUIR ‘THRILLED’ TO INRODUCE NEW REPAIRS …"
See more of the ways your National Residents Group (NRG) has been helping to improve services you receive.
Read " YOUR 2023-24 NRG ANNUAL REPORT IS AVAILA…"
Muir Living residents in Bury have been posing by new porches as canopies and fencing receive an MPS makeover.
Read " NEW CANOPIES GIVE MUIR LIVING RESIDENTS …"