Your repairs team is getting a fresh new look as Muir Property Solutions (MPS) and We’re Muir come together to modernise your maintenance service.
Read " WE’VE LAUNCHED OUR NEW LOOK REPAIRS AND …"
We're enhancing our repairs service by launching a new way of working and refreshing our Repairs Policy to make things easier, smarter and better for you.
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Your “fantastic” My Muir self-service customer portal is quickly becoming a hit as hundreds of North region residents sign up and login.
Read " “ABSOLUTELY AWESOME” – HUNDREDS LOG IN T…"
The first ever resident of one of Muir’s supported housing schemes says she’s still enjoying lots of laughter as it celebrates its 30th anniversary.
Read " FIRST EVER RESIDENT SHARES MEMORIES AS M…"
Residents in our NORTH region should prepare to receive your unique code enabling you to enter your new online ‘My Muir’ world!
Read " NORTH REGION RESIDENTS – THE COUNTDOWN T…"
Our Customer Commitment is all about trust – so you know what to expect from us and the services you receive.
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We love that more than two thirds of you are giving our Customer Experience Advisors top marks when you speak to them.
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We're always eager to provide great customer service, and you’ve told us about many of the great experiences you’ve has as a result.
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You'll soon be able to enter your own online Muir world where you’ll encounter exciting new ways to access our services.
Read " MY MUIR – THE DOOR IS ABOUT TO OPEN INTO…"
You've had some great things to say about how our ‘On the Doorstep’ approach has improved you customer experience since we launched our new way of writing to you.
Read " YOU’VE BEEN GIVING OUR ‘ON THE DOORSTEP’…"