YOUR COMPLIMENTS HELP US HANDLE DAMP, MOULD AND CONDENSATION
WE take your damp and mould issues seriously – and you’ve been giving us some great compliments about our approach.
Our dedicated team of Damp, Mould and Condensation (DMC) specialists are on hand to help combat DMC issues in your home.
They’re committed to resolving your DMC issues as we continue to ‘Care about your safety’ and ‘Look after your home’ as part of our Customer Commitment.
You’ve been telling us about the positive impact they’ve had – thanks for your feedback – it helps us to know about the things we do well. Of Course, we’re always looking to improve our approach too.
“The man from Foster came and got rid of the mould straight away. He was very polite and friendly,” Samantha.
“Overall high-class job and professional,” Peter.
“The gentleman who did the repair was very polite and cheerful. He cleaned up any mess as he went and the work was completed to a high standard.” Jacqueline.
“Quick, efficiently done and didn't leave much mess from a very messy job,” Thomas.
We appreciate getting feedback like this – It helps us know how we perform when we respond to your damp and mould issues.
“There are many reasons why mould might grow in your home and we don’t want anyone to live with this problem,” Megan Moss, DMC Compliance Officer said.
“Please let us know if damp and mould is a problem in your home, so we can help.”
If you want support with Damp and Mould in your home, and to know more about how to reduce the risk, click here to learn more: WATCH - HOW TO HELP REDUCE MOULD AND CONDENSATION IN YOUR HOME | Our Latest News | Muir Group Housing Association