Step Online - Volunteer to Become a Digital Champion

 

Did you know that there are a number of Muir residents that are not able to get online!

Could you give you fellow resident a helping hand?

Step Online is Muir’s approach to help residents access and use the internet safely, and with confidence

Our aim is simple - empower people to use the internet so that they can have access to the same benefits and services as everyone else.

 

By showing others to ‘Step Online’, you will help to improve people’s lives

They will:

  • Be able to access government services online, claim for benefits and credits
  • Be less lonely, isolation affects many people. Being online opens up channels of communication, interaction and independent living
  • Save money by shopping for the best deals and bargains. The average user can save up to £730 per year!
  • Be more aware of volunteer, training and job opportunities (80% of employers only advertise online)
  • Increase confidence, knowledge and self esteem

 

What will I be doing?

If you have some spare time and are willing to support others to learn how to use the internet, you will receive some basic training and DRB checks so you can offer advice, support and information to others about how they can access the internet and some basic understanding of internet use, searches and safety.

  • Promote the benefits of being on line
  • Basics – showing how to use a mouse and keyboard
  • Explaining the basics of internet safety
  • Helping to set up an email account
  • Showing how to access important information such as Gov.uk services and NHS Choices
  • Showing how to make Google searches (for jobs, shopping comparison sites etc)
  • Showing how to use Muir’s web site and how to access services
  • Using social media
  • Explain the benefits of 24/7 services such as banking
  • Using Skype and other free applications to connect with family and friends

 

What is a DRB?

Called a Disclosure Barring Service, and replaced CRB’s (Criminal Record Bureau checks). All volunteers need to have one to help safeguard themselves as well as vulnerable people.

 

What’s in it for me?

Like any volunteering, the self-satisfaction and feel good factor is just so rewarding.

In three years time, the impact of not being able to get online will be devastating to people, by helping others now, you will be contributing towards people’s future health and well being.

  • You will improve your own knowledge and confidence
  • You will gain valuable experience and skills to help build up your own CV
  • You will be aware of new opportunities that may lead to employment or training
  • You will meet new people, make new friends and broaden your life chances

 

What will Muir do to support me?

We are committed to supporting our volunteer residents in a nurturing, practical and that recognises your contribution and commitment.

  • Provide you with a dedicated point of contact to ensure you have continuous support
  • Make training and resources you need available to you
  • Introduce you to other support and group networks
  • Cover all reasonable expenses so you are not out of pocket
  • Provide IT equipment to enable you to volunteer effectively
  • Provide you with a certificate of achievement for your CV
  • Help you to improve and move on if you want to through sourcing accredited training, work placements or support into employment
  • Provide references for potential employers

 

Other frequently asked questions

Do I need any formal qualifications?

No, you just need to be passionate about helping others, enthusiastic about the positive effects of technology and getting online, be prepared to exercise patience and understanding, willing to learn new skills and attend training sessions.

Where will I be expected to go?

Muir have a wide and diverse area of communities throughout the UK. Mainly, your missions will be local and we would only expect you to travel if you are prepared to.

How much time will I have to commit?

Missions can be at any time to suit both you and the person you are providing support for. We will always introduce you first so you can agree a mutual appointment. You can give as much time as you want to, but we would expect at least 2 hours a week as one proper support session lasts around 2 hours.

Do I have to be a Muir resident to take part?

As long as you are willing to help Muir residents, you can still take part.

 

How do I apply?

Please register your interest to:

Beverley Price, Social Inclusion Coordinator

We will then get in touch with you for an informal chat and to discuss your volunteering options

 

Email:  info@muir.org.uk or Beverley.price@muir.org.uk

Phone: Our Customer Services Team on 0300 123 1222, or Beverley on 07717 300 036