‘DROWNING’ RESIDENT IS LIVING A NEW LIFE – WE CAN HELP YOU OVERCOME MONEY WORRIES TOO
“IT'S helped with everything. I’m so much happier now.”
Helen felt like she was drowning as she found herself behind with her rent and struggling to afford bills as cost-of-living rises began to bite.
But having turned to Muir for help, she says she’s living a new life after tenancy sustainment officers helped her access benefits which mean she’s now hundreds of pounds better off each week.
“I’ve been overwhelmed by the help I got,” Helen said. “It’s been life changing.
“I did feel like I was drowning. I was having to make choices about whether I paid my bills or my rent.
Helen told us she constantly worried about money but can now relax more and is encouraging other Muir residents to access the support we can provide.
“Muir have been brilliant, really understanding,” she said. “I would definitely recommend their tenancy sustainment service to others.
“Now I can relax more and get some new clothes for myself and my son, redecorate my home and do some hobbies again.
“My anxiety is much better because having more financial security means I’m not worrying as much, so it’s been really good for my mental health and improved my quality of life.
“I don’t have to stick to such a tight budget now.”
How we helped...
Helen received support from Muir Tenancy Sustainment Officer, Leigh Mucedola (pictured with Helen), who helped her apply for benefits she was entitled to.
“I helped Helen with her application because she was struggling with the form and I also sat with her while they did her assessment over the phone,” Leigh said.
“I was able to provide some emotional support and reassure Helen that we could help improve her situation.
“It’s great to see how much of a difference the support we provide has made to her life.
“We’d love to help you too.”
Muir can provide the help you need when times are tough, helping you move forward towards new opportunities and minimising financial worries.
Learn more and ask us for help by visiting our ‘Help 4 You’ hub here: https://www.muir.org.uk/tenancy-support