‘I COULDN’T HAVE FACED BENEFITS CHANGES WITHOUT YOUR SUPPORT’ - WE CAN HELP YOU TOO!
WE CAN help you when times are tough - this resident was delighted with how we helped her overcome worries with her benefits.
We were also able to maximise the amount she received - We can help you too!
Jane Wilson needed help with a benefits review while also making the change to Universal Credit.
She said the help we provided ‘took a great deal of pressure off’.
“I honestly don’t think I could have faced this process without Jude’s support,” Jane said.
“Thanks to her help, I have also received a better outcome than I expected.
“Usually, I find this process extremely challenging, and it often causes me to experience a flare-up due to fibromyalgia.
“However, Jude made everything very easy and straightforward, taking a great deal of pressure off me.”
How we helped...
Our Tenancy Sustainment Officer, Jude Molony (pictured), visited Jane at her home on three occasions to help with her Personal Independence Payment (PIP) benefit review and her transition to Universal Credit.
“Following her PIP review, Jane has now been awarded the enhanced rate of both daily living and mobility, whereas before she was only receiving the standard award — so her income has been maximised,” Jude said.
“I also helped Jane make the change to Universal Credit, and I’ve assisted with Council Tax support too."
Get tenancy sustainment support from us...
We can provide help you need when times are tough, helping you move forward towards new opportunities and minimising financial worries.
Learn more and contact our Tenancy Sustainment Officers here: Help 4 You | Muir Group Housing Association
They can help you too!