THE BIG CHAT: HUNDREDS OF RESIDENTS HAVE HAD THEIR SAY – MAKE SURE YOU DO TOO!
HUNDREDS of residents have already taken part in The Big Chat – make sure you have your say too!
We’ve spoken with more than 400 of you so far, at 17 events in communities across our regions to learn how we can make things easier, smarter and better for everyone.
We’ve been knocking on doors and talking with you in your homes and gardens, holding spring cleaning skip days, coffee mornings, and handing out free ice-creams as you tell us about the things that matter most to you.
Your feedback can make a massive difference to how we deliver services you receive as we listen on what you tell us in The Big Chat.
It’s great to know how changes we’ve made after acting on your feedback in the last Big Chat have made things easier, smarter and better too – helping to maximise your quality of life.
“We love chatting with you on your doorsteps and at events – listening and learning to what you think about things we do for you so we can improve services,” Rob Burrows, Muir Customer Communications and Engagement Partner said.
“Get involved and have your say because The Big Chat is your big chance to enhance your Muir customer experience.”
Colleagues across all our departments are getting involved to make sure you can have your say in The Big Chat.
We’ve also been contacting residents with online surveys and over the phone so everyone can get involved in a way that suits them.
To see what Big Chat events are coming up in the next few months click here
If you’d like to book a telephone survey or request an online survey email: thebigchat@muir.org.uk