NEW LIFT CONTRACTOR WILL HELP KEEP YOU SAFE AT HOME
WE’RE working with a new contractor to maintain lifts in your homes and communal areas.
Concept Elevators will look after passenger lifts, stair lifts and through-floor lifts in homes and communal areas from 1st February, 2026.
They’ll provide full service and maintenance support in the event of any issues – helping to keep customers safe and happy in their homes.
“We’re proud to partner with Concept Elevators to maintain lifts in homes and communal areas,” Sofia McFadyen, Muir’s Head of Compliance said.
“Ensuring lifts remain in full working order shows how we continue to care about you and care about your safety, as part of our Customer Commitment.
“The lift maintenance service will help ensure you remain comfortable and confident in our homes and communal areas.”
To learn more about how we look after the lifts in your home and communal areas, click here: Lifts | Muir Group Housing Association
You can report an issue with a lift via your My Muir customer portal. Alternatively, call us on 0300 123 1222.