OUR SPECIALIST TEAM ARE HERE TO HELP COMBAT DAMP AND MOULD ISSUES IN YOUR HOME
OUR dedicated team of Damp, Mould and Condensation specialists are on hand to help combat DMC issues in your home.
They’re committed to resolving your DMC issues as we continue to ‘Care about your safety’ and ‘Look after your home’ as part of our Customer Commitment .
We recognise the impact mould can have on you and your home. Our responsive DMC team is here to remove it and help you ensure it doesn’t return.
“We’re proud to provide this dedicated service to help keep customers safe,” Keith Jones, Muir’s DMC and Disrepair Manager said.
“Having a dedicated team means we can be more responsive to damp and mould issues you report.
“It means we can respond efficiently, with a specialist DMC surveyor ready to act on your concerns with emergency inspections if required.”
How can you remove mould from my home?
We work with environmentally friendly, odourless treatment products that are safe for pets and people.
We use them to wash mould away from your walls, windows, and other areas – killing it and removing its roots before providing a protective barrier for added defence, and reduce the likelihood of it reoccurring.
The process usually takes less than one hour. We also work with ventilation specialists, Envirovent to ensure your home is properly ventilated so air circulates freely – reducing breeding grounds for mould.
What can I do to minimise damp, mould and condensation issues?
- Contact us to report damp and mould issues in your home as soon as you notice them, so we can act before it becomes a bigger problem.
Watch this video on how to reduce damp, mould and condensation in your home :
What does mould look like and how can it harm me?
Mould is a microscopic fungus that grows in wet and damp places.
Signs of mould at home include small black spots, white or green patches on the walls, and a damp and musty smell.
The respiratory effects of damp and mould can trigger existing health conditions, cause serious illness and, in the most severe cases, death.
Learn more here: Damp and Mould | Muir Group Housing Association
Megan Moss, DMC and Disrepair Compliance Officer at Muir said: “There are many reasons why damp and mould can grow in your home, and we don’t want anyone to live with this problem.
“Report it to us on 0300 123 1222, so we can help.”