TELL US ‘WHATSAPP’ WITH THIS NEW WAY TO CONTACT US AT MUIR!
WE’VE added a new way for you to contact us at Muir – you can now use ‘WhatsApp’ to reach our Customer Experience Team.
We said we wanted to make it easier for you to get in touch as part of our new Customer Commitment* – Care about you – and adding WhatsApp as an option is our latest way of doing just that!
It means you can contact us with even greater ease, making it more convenient for you.
You can contact us via WhatsApp on: 0330 221 5852
Of course, you can still contact us on the phone, via text message, email, Facebook Messenger, and Twitter (X) in the ways below.
Call us: 0300 123 1222
Text us: 07537 404678
Text relay service (for hard of hearing): 18001 0300 123 1222
Email us: info@muir.org.uk
Message us: Facebook Messenger and Twitter (X)
Report a repair online at: www.muir.org.uk/report-a-repair
You can also remind yourself of the various ways to contact us here: www.muir.org.uk/contact-us
*Our new Customer Commitment has been created using feedback you gave us in #TheBigChat, resident surveys and more.
Co-created with your National Residents Group (NRG) – Our Customer Commitment is all about trust – so you know what to expect from us and the services you receive.
Learn more about it here: www.muir.org.uk/our-customer-commitment