The Regulator of Social Housing (RSH) regulate all forms of social housing in England. They have set out seven regulatory standards against which Muir and other housing associations have to comply with.


The standards are divided as follows between Economic and Customer Standards:

Economic Standards Regulator of Social Housing logo

  • Governance & Financial Viability
  • Value for Money
  • Rent


The RSH takes a proactive role in the regulation of the Economic Standards by gaining assurances that the standards are being met. The regulator’s approach will recognise that the Board is primarily responsible for the organisation’s performance and will seek assurance that it is delivering its objectives effectively, and properly managing its financial and other affairs. Periodically, the RSH will publish its ‘Regulatory Judgement’ of each social housing provider.


Consumer Standards

  • Tenant Involvement & Empowerment
  • Home
  • Tenancy
  • Neighbourhood & Community


The RSH will only intervene when there is reason to suspect serious detriment or a risk of serious detriment occurring to residents.