Muir tests smoke and carbon monoxide detectors at the beginning of every tenancy.

After that it is your responsibility to ensure these detectors remain in working order.

It is advisable to test them every week, and clean them every three months with a feather duster a vacuum with a soft-headed brush.

Information on how to test your detectors is available here:


AlarmIn the event of a nuisance alarm or false alarm, it's important that you do not tamper with it, such as by removing the battery or the alarm itself.

This could endanger your life, as well as the lives of other people in the building.

In the event of a detector continuing to emit false alarms, it is important you contact Muir.

If you suspect any of your alarms may be faulty in any way, contact Muir immediately on 0300 123 1222.


What if an alarm sounds?

Unless it's absolutely clear that it is a false alarm, every smoke or carbon monoxide alarm (or gas alarm if present) should be taken seriously when it sounds.

It is important that you understand the fire safety system in your home, and know what to do and where to go when an alarm sounds.

It is also important to know what the different types of alarm sounds like, and what action you should take in the event of a smoke alarm, carbon monoxide alarm, or a fire alarm, depending on which you may have in your property.


Smoke alarm/heat alarm

Evacuate using pre-planned escape route and call the Fire and Rescue Service (and Muir) once you are safely outside.


Carbon Monoxide alarm

Carbon monoxide is toxic gas that can be produced in the home when an appliance fails to burn fuel completely.

In the event of a carbon monoxide alarm, tenants should open all windows and doors, evacuate, then contact Gas Emergency on 0800 111 999.


Low battery chirp 

Contact Muir the alram in question contains a sealed for life battery. Otherwise, replace the batteries yourself if possible.


More information on Fire Safety is available in by clicking on the Fire Safety Resident Factsheet