Governance and Decision Making
Learn more here about how we're governed and how decisions are made:
Senior Staff — Names and Roles
Organisational Structure
Governance Arrangements
Decision Making Processes and Policies
Prioritisation of Complaints
Information on Tenant Consultations (including methodology)
National Resident Group Annual Review
Tenant Meetings — Agendas and minutes
Customer Voice Partnership - Agenda's and Minutes
Customer Service Committee - Agenda's and Minutes